What is iPage?
ipage was founded in 1998, the same year I was born, which seems a long time ago. Since then they have surpassed hosting one million sites with the idea of giving its customers the best possible hosting service. They pride themselves on delivering an affordable, reliable and an easy to use product all over the globe. They love to help smaller business succeed online with their hosting.
Many review pages rate iPages hosting very highly and would recommend it to anyone. Therefore I decided to do a worthwhile review on them myself.
Do iPage offer good hosting?
What is iPages hosting like? For WordPress, iPage offer two different plans. Each plan is at a different rate as you get different features with each plan. Just like many similar sites they are offering an offer on each plan to get started with them. These plans are called the WP Starter plan and the WP Essential plan.
iPage have two datacentres, one is located in Boston, Massachusetts. These centers are powered 100 percent by renewable and wind energy, making iPage a green company. To get information on their datacenters I had to ask iPage directly through their livechat service.
iPage offer two plans, the WP Starter and the WP Essential. The WP Essential plan is more expensive as you get everything you get in the WP Starter plan and more. VAT is not included in the pricing of these plans, which can mislead you if your’e not careful when reading the plans.
Plan 1; WP Starter
The WP starter plan, starts at a rate of £3.75/$5.26* a month. You can choose a 12, 24 or 36 plan. With this plan you get a free one year domain registration, which is a great feature. You also get unlimited web storage and bandwidth. A customized control panel and pre-installed themes and plugins are also included with the price of this plan. With the pre-installed themes and plug-ins, they could be themes and plug-ins you were already going to use on your websites, this would save you even more money on top of the savings you’re already getting.
Plan 2; WP Essential
The WP Essential plan, is the other plan iPage offer. This plan starts at £6.95 /$9.75* a month. Again a plan of 12, 24 or 36 months can be chosen. The WP Essential plan offers everything you get with the WP Starter plan, plus more. Along with the storage, bandwidth, domain, control panel and pre-installed themes and plug-ins, you also get expert support, SiteLock and a malware removal.
The automatic malware removal tool and the SiteLock are to both essential tools to help protect your website from the likes of spam. I will talk about these more in the security section below. The expert support is also great to have as you’re able to contact iPage directly and they will get back to you quickly.
What’s the performance like with iPage?
For being a very cheap hosting, iPage seem to mark around average with their performance. Average in my books is still good overall performance. To understand iPages performance we need to look at the uptime and upload time iPage offer.
Generally iPage has an uptime of 99.9%. Unlike many other hosting sites, they do not guarantee this, which might put you off going with iPage for hosting. Over at web hosting secrets, they have done a test to see the uptime record over the past three years with iPage. From there test, they have concluded, that iPage has an average of 99.95% uptime, this can be backed up by hosting facts tests as well.
Its a shame I cant say the same about upload speeds with iPage. iPage users suffer a lot when it comes to loading speed, which could make many users leave your website. Typically though, sites should load in under one second, but even that is too long for some visitors.
iPage offer great security for your websites. Although with the WP Starter plan, no security features are included with the price. This means if you would like your websites to be secure, you will need to buy add-on yourself. Domain privacy is offered along side website security and a site-backup. These all come at a price. For a year you can get the domain privacy add-on for £9.99/$14.01*, to renew after the year it would be £12.99/$18.22* The domain privacy means all personal information including your email and phone number associated with your websites are kept hidden. This will keep your inbox from getting spammed with irrelevant email and you won’t get any spam calls. A guy in the office is having a problem with this at the moment, and it just causes a lot of hassle blocking numbers and deleted emails.
Also purchasing the website security add-on, will protect your website from numerous viruses, hackers and many other malicious content and software, that can cause a lot of damage to your sites. This will scan your website daily for any malicious content. This costs £19.95/$27.98* a year. For £13.56/$19.02* a year or £35.98/$50.47 for 36 month, you can also get a site backup and restore. This means if something was to happen to your website, you can get it back easily. iPage does this by making backups every day.
Other security measures by iPage;
With the WP Essential plan you get the SiteLock and the automatic malware removal for free. This means you might not need to purchase the website security add-on talked about above. The SiteLock feature helps to keep your website secure from malware, spam and hackers. It does this by scanning your websites for malware and any vulnerabilities your site may have. You also get a firewall with the SiteLock feature.
You’re also able to purchase an SSL certificate. This helps secure pages on your website which you can add personal information into. All personal information would then be secured and encrypted. If your’e having a website with a shop or a database to hold personal information then an SSL certificate would be essential to help keep all visitors and card details secure.
What support do iPage offer?
iPage have their own version of a resource center. Its called knowledge base and you’re able to find many answers to different problems you may have here. To get here though you need to go to the help button when on their website. This could be very confusing. Once you’re on the knowledge base, there are many different key topics which you can go into. You can also search for whatever you need.
An offer of a 30 day guarantee is also granted to new users. This allows new users of iPage to test the waters of their hosting service and to see if its right for them.
You can also use iPages livechat feature and phone number to get into contact with them. I have used the livechat feature myself and they got into contact with me quickly. I was contacting them about their datacenters and the person who replied to me, got back to me with knowledge about their datacenters and where they are located. To me it seemed a real professional service.
Any other/unique features?
iPage use a control panel called vDeck, which is quite unique and different from many other hosts. This is because most hosts use cPanel. This gives users of iPage a different experience to users of different hosting.
Positives of iPage;
iPage have many positives to them. The biggest positive to them is that they are cheap and still offer a good service. For a company to offer so much for so little, their performance is standard and works and you can’t ask for much more from their support. One way they keep the costs down for both them and us is that they use renewable energy to power their datacenters. Not many other hosting companies do this and the only one have previously researched that goes green is HostGator.
The support iPage offer its customers, is most certainly another positive. Their live chat is superb with its speed its workers gets back to you, and they are also knowledgeable and sound like they want to help you with your problems. You can also contact them through their phone line. By having a live chat, people who don’t like to talk on the phone can talk directly and easily with iPage.
You can also get a good bunch of security options with the iPage plans. These range from protecting your website from hackers, spam and malware to backup and restoring your website, if somehow your website vanishes into thin air.
iPage also have a good rate of uptime, which is essential for your website to be successful. iPage typically get an average of over 99% of uptime a month.
If none of these benefits tick your boxes for hosting, don’t worry. The reason for this is you have a guarantee of 30 days to get your money back.
Negatives of iPage;
Costs might be cheap when you first purchase iPage, but renewing your hosting, costs can get expensive. Your costs after renewing your hosting can skyrocket to sometimes triple, or even more of your original price. That is a serious increase. Another negative about costs is that if you want to keep your domain name if you cancel your hosting, it will cost you to keep your domain. I totally understand this because it stops people cancelling within the money back guarantee and then getting a domain name for free, but it is still a negative in my books.
Upload speeds seem to be a problem for iPage. This can make potential customers look the other way and go to competitors for hosting. I would say for iPage to make the most out of their possible customers, they should look at ways to try and increase their upload speeds.
For the price you’re paying many other hosting companies have an automatic site migration with their plans. Unfortunately iPage do not, which mean you would need to migrate your site to their hosting manually, which has its own problems. By migrating sites manually, data can get lost which is not ideal. iPage also don’t use cPanel. Many users would be familiar to cPanel and it tends to be easier to use.
For both of the plans, iPage offer, you may need to purchase other security features yourself, such as domain privacy and the SSL certificate. Many competitors offer some of the features you may need, with their plans they offer. Ultimately to me it would be iPage missing on the most with this.
Personally I feel that iPage is and can be a good web host. They do have a few problems but who doesn’t? iPage have average upload and uptime, but that’s all what you would need if you’re not using them to host a lot of sites. If iPage introduced some of the problems I talked about within the negatives then they could be a force to be reckoned with in web hosting. That’s if they start to offer site migration and more security features within their plans.
I would certainly consider iPage for their hosting.
To find out more about iPage and what they offer, check out iPage